The following Terms and Conditions of Sale regulate the sale on this website http://www.bugnomartino.com” (Website). The seller Azienda Agricola del Bugno Martino di Giuseppe Zavanella, with registered office in Strada Zottole 93, 46027 San Benedetto Po (Mn), Chamber of Commerce of Mantova, VAT number 02931980987.
The sale on the Website represents a distance sale agreement regulated by Chapter I, Title III (Section 45 et seq.) of Legislative Decree 6 September 2005, No. 206 (Italian Consumer Code) and by Legislative Decree 9 April 2003, No. 70 on electronic commerce. The General Terms and Conditions of Sale apply to all sales processed by the Seller on the Website. The terms are calculated only considering business days and excluding Saturdays, Sundays and holidays.
General Sales Conditions can be changed and / or modified at any time. Eventual changes and / or new conditions will be valid starting from the date of their release on the Website. The user shall carefully read these General Terms and Conditions of Sale and all other information that the Seller provides on the Website . The submission of the purchase order constitutes acceptance of these General Conditions of Sale.
On the Site is given the opportunity to buy alcoholic products. In accordance with Italian law, the purchase of alcoholic products is prohibited to persons under 18 years of age. Before buying any wine offered for sale on this Website, please inform the Seller if you are suffering from any kind of allergy, intolerance or food intolerance. If you fail to do so, the Seller shall not be liable in any way whatsoever for any damage that you may have suffered from the purchase of food products on the Site.
All prices are VAT included.
The Seller hereby reserves the right to change the price at any time, without prior notice- The shipping costs, if any, are expressly and separately indicated in the order form, before the user proceeds to transmit the same.
The Seller will deliver the Products only after receiving the confirmation of the successful payment of the Total Sum Due by the use.
The Seller reserves the right not to provide the service if, after submitting your purchase order, it is established that you have not paid all or part of the Total Amount Due.
The payment on the Website can be made by Payment cards.
The Seller accepts the following credit cards:
- MasterCard (Cirrus Maestro)
- American Express
- Diners Club International
The charge will only be made after (i) your payment card details used for payment have been verified and (ii) the issuer of the payment card used by you has issued the debit authorization.
The confidential data of the payment card (card number, holder, expiry date, security code) are encrypted and transmitted directly to the relevant payment institution without passing through the servers used by the Seller. The Seller therefore never has access to and does not store the data of your payment card used to pay for the Products.
The charge of the Total Sum Due will only be made at the time of transmission of the order.
The Products will be delivered within 4 days of receipt of the order and, in any case, within 7 days, effective from the day on which the agreement is entered into. In case of damage of bottles during the delivery, please sign the receive with reservation, take photos of boxes and send images to firstname.lastname@example.org.
The user - who acts as a consumer - has the right to withdraw from the sale of goods agreement for the Product without stating the reason and without incurring in additional costs and expenses other than those indicated in this article, within fourteen calendar day (Right of withdrawal). The withdrawal period (Withdrawal Period) expires after 14 days.
You can choose between:
- Refund of the amount paid
- Voucher for subsequent order
- New delivery
The right of withdrawal is accepted only in case of perfect estate of corked bottles writing a mail with photos of bottles and delivery boxes to email@example.com.
The user is only responsible of the decrease in value of the goods due to a different use of the Product to the one necessary to establish the features and the Product functioning. In any case the Product must be kept, handled and inspected with the normal diligence and returned intact, complete in all his parts, fully functional, must include also the labels and the seal, if present, attached to the Product and intact and not tampered, and perfectly suitable for the use to which it is intended and free of signs of wear or dirt. The withdrawal is applied to the Product in its entirety. In this sense it cannot be exercised just for some parts and/or accessories (which don’t represent and are not autonomous products) of the Product.
If the Product has suffered a loss in value resulting from the handling of the good other than that necessary to establish the nature, characteristics and functioning of the Product, the Seller reserves the right to deduct from the refund amount an amount equal to this loss in value. The Company will notify you within 5 days of receipt of the Product of the circumstance and the consequent reduced refund amount. If the refund has already been paid, the Company will communicate the bank details for the payment of the amount due by the user due to the decrease in value of the Product.
In the event that the withdrawal has not been exercised in compliance with the provisions of the applicable legislation, it will not result in termination of the contract and, by consequence, won’t create any right of reimbursement. The Seller will communicate to the user that it will reject the withdrawal request within 5 working days from the reception of the Product. In case the Product already arrived back to the Seller, it will stay to the Seller for user disposal for the pick-up that will have to be done on charge and under responsibility of the user.
The purchase contracts concluded between you and the Seller are governed by the Italian law.
You may request information, send communications, ask for assistance or submit complaints by contacting the Seller's Customer Service as follows:
- Email to firstname.lastname@example.org
The Seller will deal with complaints by replying within 5 days of receipt.